Help
Gambling support across British Columbia
Gambling Support BC answers at 1-888-795-6111, at no cost, at any hour of any day. Each casino in British Columbia, including all of those in this guide, has a GameSense Advisor available to anyone harmed by gambling.
By the Ledger Desk · Checked October 7 and 8, 2026
The support line
Gambling Support BC answers at 1-888-795-6111. Calling costs nothing, and the line takes calls around the clock, all week. Any resident of BC can use it, as can people affected by the gambling of a loved one.
A caller reaches a navigator. The navigator can offer help right away, point to services close by or link the caller with a counsellor at no cost. The 24/7 line and free counselling have operated as a single provincewide service since April 1, 2026.
Gambling Support BC is a provincial program, administered by the Independent Gambling Control Office (IGCO). This guide is independent of the service, and help services never pay it.
Gambling Support BC, free, 24/7
Help on the casino floor
Anyone harmed by gambling can see a GameSense Advisor, who is available at every casino in British Columbia. That holds for all sixteen casinos in this guide.
Ownership does not change it. In British Columbia, BCLC conducts and manages casino gambling, and private service providers run the casinos. This applies to rooms owned by First Nations, rooms under agreements of sale and rooms whose owner is not published.
Game Break self-exclusion
Game Break is the voluntary self-exclusion program in British Columbia. The shortest term is 6 months, and the others are 1 year, 2 years and 3 years. After a term has been selected, no change to it is possible.
At a gaming facility, a person can enrol in Game Break in person with a registered gaming worker. The other option is enrolment by electronic means, handled by a BCLC employee.
A person excluded from a BC gambling facility is also excluded from PlayNow.com for the same period. In the Gaming Control Act, online gaming refers to play on PlayNow, the platform BCLC operates. A Game Break agreement covers that platform and not other online sites. Private online casinos are outside it.
Questions
Is the Gambling Support BC line free at night?
Yes, the line is free at any hour. Gambling Support BC answers at 1-888-795-6111, at any hour of any day, nights included.
Is the line open to calls from family members?
Yes, family members can call. Any BC resident gets free help from Gambling Support BC, and that includes people affected by the gambling of a loved one. A navigator can offer help right away, point the caller to services close by or make a link with a counsellor at no cost.
Can a Game Break be shortened?
No, it cannot be shortened. A Game Break term cannot be altered after it has been chosen. Enrolment settles the length, picked from four options: 6 months, 1 year, then 2 or 3 years.